Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Guarantee

  • Each ticket you send to the client help staff will be answered in up to 60 mins. The standard problems are going to be addressed right away. Yet, if the assistance question you have submitted calls for assistance from an experienced admin technician, we’ll forward the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Top–class Client Assistance Service

  • We are online for you night and day to supply assistance and customer support as well as to help you with any issue that you could possibly encounter as you are maintaining your virtual server. We will aid you with all installed in advance packages, plus your Operating System, server admin panel (depending on the VPS type) and the Web Control Panel produced solely by our developers.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Web Control Panel that will come free of charge with the virtual server, you will find an educative Help zone, incorporating all that you should have knowledge of when controlling your sites and apps. We have added a wide range of how to articles and reviews and video courses that demonstrate the basic website administration responsibilities in an easy to read manner.