A 99.9% Server Uptime
The primary benefit of establishing your own hosting system is that you don’t have to be worried about compatibility issues – you configure a particular set of software applications in such a manner as to work with a specific set of hardware components. The final outcome is something way more stable and reliable, since there are less possible chances of failure. We have set up our cloud hosting platform using time–tested hardware parts together with a significantly customized version of Security–Enhanced Linux in an attempt to set up a fully safe environment for all your sites.
That is the reason why, with all our hosting packages we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it is vital that you also build your own network architecture. For this reason, we set up a custom internal network in each one of our data center facilities. Based on high–end Juniper routers and switches, our internal network allows for hypersonic data transfer rates and is completely redundant.
This way you will take advantage of a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe and in our data center in AU, no matter which web hosting service you’ve chosen.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your money at stake, you can’t feel really safe. That is why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you don’t feel happy with our hosting service or if you wish to use an even more powerful web hosting solution, such as a VPS servers or even a dedicated servers – you will get a full refund, with no secret costs or repayment taxes.
24/7 Technical Support
We’ve carefully handpicked each individual member of our 24x7 support team to make sure that we can offer the best possible technical support that you can possibly get. Each one of our tech support engineers has several years of experience working with web hosting accounts behind his back, hence they know what they are doing. What’s more, they’re available to you 24x7 – you’ll be able to reach them at any time and they will respond to you ASAP.
Their average support ticket response time is under 20 minutes, whilst with other hosting vendors you need to wait for days. And we offer a 1–hour response time guarantee. No matter what happens, your queries will be replied to in under 1 hour.