Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help crew is qualified to fast attend to all our hosting clients’ problems and assistance inquiries. Through our ticket system, you’ll be able to send your inquiry and a support team fellow member will, no doubt return to you in only max an hour. In actual fact, practice has shown that the common reaction period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is provided by a team of proficient technicians who are able to respond to your inquiry without delay. You can easily speak with the tech support team crew by launching a help and support ticket from your Web Control Panel or by submitting us an email. On business days, you may as well contact us on the telephone or make use of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a complete know–how base into the Control Panel so you can acquire very helpful step by step information any time. Each area of the Control Panel possesses its own contextual support area featuring a selection of how–to content articles. We have also prepared video lessons to give you a superior visual representation of the best way to complete any given task.