1 hour ticket response
Prompt support is our key priority and that is the reason why we have a team of trained technical support engineers who are eager to offer a swift response to any question that you could have. Simply post your customer support ticket from the Web Control Panel and we will reply within 1 hour at the latest. Actually, we work hard and aim for a 20–minute support ticket response time.
An Outstanding Customer Support Service
Our help desk support staff representatives have enormous experience in the hosting realm and are experienced enough to deliver a prompt solution to your problem. If, however, the problem at hand is not within the competency of a technician, the support ticket will be sent to a programmer or system administrator for further assistance.
A User–Friendly Help Section
To help you find a quick hint on how to use a particular feature, we have implemented a really user–friendly Help Center section in our Web Control Panel. You can search through a rich collection of web hosting account management articles and website management articles, take a glimpse at our F.A.Q. repository or check our instructional video tutorials.